Questions
The things people ask us.
Answered the way we would answer them on the phone.
Route-specific questions are on each safari page. If yours is not here, ask us directly.
Section
Planning and booking
How do I get a price?
Where an approved public Budget rate exists, it appears on the safari page with its per-person-sharing basis. Send us your dates, traveller count and preferred accommodation level for the exact quotation. Unpriced tiers stay On request rather than using an estimate.
How far ahead should I book?
For July to October in the Maasai Mara or the Serengeti, as far ahead as you can — the good camps fill months out. For other months, a few weeks is usually enough. Family rooms and interconnecting tents book earlier than anything else.
Is this a booking or an enquiry?
The form on this site starts an enquiry. There is no payment or checkout here. We reply with a quotation and an itinerary, and nothing is confirmed until you have accepted it.
Can you tailor a route that is not listed?
Yes. The routes on this site are the shapes we run most often, not a fixed menu. Tell us what you want to see and how long you have, and we will build something around it.
Section
Costs and quotations
How much does a Kenya safari cost?
There is no single Kenya-wide amount. Ndurumo routes with an approved public Budget price show it on the safari page and in the Kenya route comparison. Midrange and Luxury remain On request unless a verified public price is loaded. Your exact quotation depends on the route, dates, traveller count and final arrangements.
Why do safari prices and quotes vary?
Duration, the parks and reserves in the route, accommodation level, traveller count, verified Private or Group travel type, dates and availability, vehicle arrangements and optional activities can all change the quotation. Two trips with a similar title may therefore not include the same route or arrangements.
What does per person sharing mean?
It is the price for one traveller sharing a twin or double room. It is not the total price for the whole travelling party. The displayed route price states whether it is a low-season amount or a low- to high-season range.
What is included in a Kenya safari price?
Every Kenya route lists its exact inclusions. Across the current catalogue these include accommodation set out in the itinerary, meals while on safari, a professional Ndurumo driver-guide, listed game drives, park and reserve entrance fees, statutory taxes and transport in a 4×4 Safari Land Cruiser. Check the individual safari for its daily detail.
Why are Midrange and Luxury prices On request?
No approved public rate is loaded for those tiers. Ndurumo quotes the actual dates, accommodation availability, traveller count, park charges and vehicle arrangements instead of publishing an estimate. On request does not change the route itinerary.
Can park and reserve charges change?
Yes. Park and reserve charges form part of safari pricing and can be revised. They are included in the current route catalogue, while the exact quotation is prepared against the arrangements and charges relevant to the requested trip.
Is the safari vehicle included?
Yes. The current Kenya road-safari tiers include transport in a 4×4 Safari Land Cruiser. The route page also states whether that safari is offered as Private, Group, or Private or Group; no unlisted capacity is implied.
Section
On safari
What vehicle will we travel in?
Road safaris use a 4×4 Safari Land Cruiser. Private departures have their own vehicle; group departures share the vehicle with fellow travellers.
Are meals included?
Yes. All meals while on safari are included — breakfast, lunch and dinner — as set out in each itinerary. Drinks are not included.
Are park fees included?
Yes. All park and reserve entrance fees for the parks in your itinerary are included in the quoted price.
What is not included?
International flights, visas and entry fees, travel insurance, single-occupancy supplements, drinks, tips, and optional activities such as balloon safaris and village visits. Each package page lists its own exclusions in full.
Can I do a walking safari?
In most Kenyan and Tanzanian national parks, no — walking is restricted. There are exceptions: Hell's Gate, Crescent Island on Lake Naivasha, and Observation Hill in Amboseli. Some private conservancies permit guided walks, and we will tell you which on your route.
Will there be phone signal and internet?
Mobile coverage is good in most towns and patchy inside the parks. Most camps and lodges have wifi in public areas, and some have it in rooms. We would not plan on working from a tented camp.
Section
Practical
Do I need a visa?
Most nationalities need an electronic travel authorisation for Kenya and a visa for Tanzania. Both are applied for before travel or, for Tanzania, at the border on cross-border routes. Requirements change, so check your own government's current guidance as well as the destination's.
What vaccinations do I need?
This is a question for a travel clinic rather than a tour operator. Yellow fever certification is required in some circumstances depending on your route and where you have travelled from. Ask a qualified travel health provider well before you go.
Is it safe?
Safari areas in Kenya and Tanzania are well established and well travelled. Normal city precautions apply in Nairobi and Arusha. Check your own government's current travel advice for the regions on your route before booking.
What currency should I bring?
US dollars are widely accepted for park fees, tips and extras — bring notes issued in 2009 or later, as older notes are often refused. Kenyan and Tanzanian shillings are useful for small purchases. Card payment works in cities and at most lodges.
How much should I tip?
Tipping is customary and not included in your safari price. Your guide and the camp staff are the two groups usually tipped separately. We will give you current guideline amounts with your final documents rather than publishing a figure that dates.
Can you accommodate dietary requirements?
Yes, with notice. Vegetarian, vegan, halal and allergy requirements can be handled at almost every property we use, but camps need to know before you arrive rather than on the night.
Plan your safari
Still deciding?
Tell us your dates and how long you have. We will come back with two or three routes that fit, and say why we would pick one over the others.
A guided enquiry, not an instant booking. No obligation.

